About the Programme
The qualification is designed for school-leavers aiming for junior banking roles, individuals with other qualifications seeking a banking-focused credential, and employed persons looking to enhance, develop, or formalize their skills and knowledge in banking services.
The Higher Certificate in Banking Services is an entry-level higher education qualification aimed at equipping you with the required knowledge and skills to operate successfully in a junior/entry-level role within the banking sector.
The qualification appears on the Financial Sector Conduct Authority’s (FSCA) list of recognised qualifications for FAIS Fit and Proper purposes.
Programme Structure
- Regulation and Compliance in the Banking Industry
- Fundamentals of Retail Banking
- Customer Service and Communication
Please refer to the factsheet for a detailed breakdown of modules.
- Introduction to Sales
- Fundamentals of Economics
- Introduction to Business Management
- Personal and Small Business Credit
- Principles of Accounting
- Fraud Detection
